Policies and Procedures | Disability Services

The student (prospective and current) with a permanent disability and/or chronic medical condition has the following options to initiate self-identification:

1. Students self-identify by informing college personnel in person, phone or by e-mail.

2. The student is referred to Disability Services, which coordinates the provision of reasonable accommodations, services, and supports.

1. Relevant documentation (educational or medical records, reports and assessments created by health care providers, school psychologists, teachers, or the educational system) of the permanent or temporary disability must be on file in Disability Services. Ocean County College (365球赛平台) does not provide medical or learning disability evaluation for diagnosis of disability. Assistance in how to get documentation will be given to the student if needed.

2. The documentation must be recent, (preferred documentation within 3 years) to be applicable at the college level, and be from a qualified professional not related to the student (ie. Immediate family members such as parents, aunts, uncles, siblings, cousins etc.) The documentation must indicate specific recommendations for accommodations considered appropriate for the college level and include supporting tests results. Modifications provided at the high school may not be determined reasonable by Ocean County College.

3. Students can submit 365球赛平台’s medical verification forms to a medical provider, and then submit the completed forms to the Disability Services Office. The forms must be completed in full and signed with the credentials of the provider. These forms are available on our Disability Services page under the forms section at the bottom.

4. Disability Services Staff will authorize the provision of services based on the documented or observed need of the individual with a disability. Disability Services will provide “reasonable accommodations” based on self-reporting through the interactive process during an student interview and based on relevant documentation.

5. An accommodation will not be provided if it is determined that the accommodation is a “fundamental alteration of the course” or is determined to be an “undue burden to the college.”

6. 365球赛平台 will make every effort to provide reasonable accommodations to students with documented disabilities. However, students must meet all academic requirements and technical standards of our courses and programs.

7. 365球赛平台 approved accommodations may be specific to 365球赛平台, and may not necessarily be accommodations granted by other institutions or license or certification granting organizations.

8. A student’s file is kept for two years after a student becomes inactive and then the College reserves the right to destroy the student’s file.

9. After documentation has been received by the Disability Services Office, disability information will not be released to anyone except as designated by a student on a release form.

10. 365球赛平台 reserves the right to request additional documentation prior to accommodation approval.

The documentation must be recent (within 3 years) to be applicable at the college level, and be from a qualified professional not related to the student (i.e. immediate family members such as parents, aunts, uncles, siblings, cousins etc.) The documentation must indicate specific recommendations for accommodations considered appropriate for the college level and include supporting tests results. Modifications provided at the high school may not be determined reasonable by Ocean County College

1. Students will complete the online intake form on the 365球赛平台 website.

2. Students can submit supporting documents (educational or medical evaluation, comprehensive reports and/or assessments created by health care providers, 365球赛平台 Verification Form, VA medical documentation, school psychologists, teachers, or the educational system) to Disability Services for review. Documents can be submitted by one of the following methods:

• Secure upload at go.xsdvoip.com/upload (preferred method)
• Email: accommodations@xsdvoip.com
• Fax: 732.864.3860

3. Disability Services will contact the student within 5 business days after receiving the documentation by phone to set up an appointment for an information session OR to request documentation.

4. Disability Services staff will make no more than 2 attempts, within a 3-week period, to outreach to the student by phone or email, to obtain additional documentation or to set up an appointment. Emails will be sent to the student to their Ocean Connect account on file, if they have an Ocean Connect email. Only if the student does not have an Ocean Connect email, will the student be contacted through personal email on file.”

5. Completed applications are reviewed in the order that they are received. A determination of accommodations will not be made on incomplete applications or documentation. If the documentation is incomplete, an attempt to obtain the missing documentation will be made as specified in “d.” above.

6. US Postal Mail or other delivery methods may be available upon request but students must first receive approval from a member of the Office of Disability Services via email or phone. To discuss alternative delivery methods, please call 732.255.0456 or email accommodations@xsdvoip.com. If arrangements are not made prior to mailing documentation, a delay may occur with intake requests and services.

1. The student will be contacted to schedule an Information Session once all of the documents have been fully submitted.

2. Disability Services Staff and the student, together, determine reasonable accommodations through the interactive process at an interview and through discussion.

3. Students who bring a support person or family member to the session must complete a FERPA release form supplied by DS. The release form will be kept on record with the student’s file, and will be effective unless or until the student informs DS in writing of any changes to the FERPA release.

4. The student and Disability Services Staff discuss college supports, resources, and student responsibilities.

5. An accommodation letter is created by Disability Services Staff and is approved by the Assistant Director of Disability Services. The letter is based on the supporting documentation, interview, and discussion with the student.

6. Disability Services Staff discusses, with the student, how to implement the accommodation letter and provides the student with specific instructions on providing the letter to Faculty. This information is provided both in writing and orally.

7. The student is provided with a copy of the Accommodation Letter electronically and sent to the student’s 365球赛平台 email address.

8. A copy of physical documentation will be made and kept in the DS student file. Original documentation will be returned to the student at the end of the meeting.

1. Students can schedule testing appointments online. The date and time that a test is to be taken in the Testing Center is NOT a student decision.

2. The student must contact the Faculty at least 5 business days before the test, and the student and Faculty must agree on a date and time for taking the exam.

3. If the student plans to take the test in the Testing Center during the regularly scheduled class time, an appointment is recommended in order to guarantee a seat for that specific date and time. The Testing Center cannot guarantee a specific date and time, unless an appointment is made at least one calendar week in advance.

4. Accommodation testing is available at the SEC-Manahawkin by appointment only. Email accommodations@xsdvoip.com for more information.

5. A valid photo ID is required for all tests, at all locations; no exceptions will be made.

6. The following timeframes apply:

• No Appointment Needed/Walk-In: Paper/pencil testing, extra time on tests/quizzes, use of a calculator.
• 48-hour notice and appointment required: Use of a computer without adaptive software
• One week notice and appointment required: Private room, reader/scribe, computer with adaptive software (e.g. Jaws, Read & Write), and proctored accommodation testing at the SEC- Manahawkin

7. Students may choose to test in the standard classroom environment and not in the Testing Center or take a proctored accommodation test at the SEC. IMPORTANT: Testing in the standard classroom environment along with peers may result in the inability to provide the full accommodations as per the student’s accommodation plan.

8. If the student chooses to test outside of the Testing Center or be administered a proctored accommodation test at the SEC, the student acknowledges that the right to certain accommodations may be waived for that test/quiz that would otherwise be available.

9. If the student needs assistance with scheduling or navigating the testing registration website, please contact accommodations@xsdvoip.com.

1. The student will contact Disability Services staff by phone, walk in, or appointment if there are issues with the provision of their accommodations with Faculty. DS offices are located in Building 3, Room 016.

2. Disability Services Staff will work directly with the student to address issues reported by them and will not address issues reported by supporters or family members.

3. Disability Services Staff will ask to see a signed copy of the Accommodation Plan.

4. Disability Services Staff will help the students advocate for themselves through coaching strategies.

5. The student is encouraged to have an in person conversation with Faculty, or send an e-mail to Faculty.

6. If the issue is not mediated by the student or if the issue is determined to be have not been resolved, Disability Services Staff will call or email the faculty on the student’s behalf.

7. The resolution to the issue will be communicated to the student by Disability Services either by phone, appointment or email.

8. If the issue is not resolved, Disability Services Staff will talk with the Dean of the department to address the issue.

9. The nature of the meeting and Faculty/Dean Consults will be documented.

1. The student contacts Disability Services Staff by phone, walk in, or appointment.

2. The student meets with Disability Services Staff and makes their request.

3. Disability Services Staff evaluates the request based on the documentation on file.

4. If additional documentation is needed, the student will be informed in the meeting.

5. The decision to revise a Plan will be completed within ? days and communicated to the student.

6. If the Plan is revised, a new Accommodation Plan and appropriate copies will be provided to the student for the student to give to Faculty.

7. If the Plan is not revised, DS will provide an explanation to the student in writing.

8. Revised Plans ARE NOT RETROACTIVE to the beginning of a semester that has already commenced.

9. The nature of the meeting will be documented.

1. Class schedules must be finalized and submitted to the Disability Services Staff no later than one calendar month prior to the start of classes. Failure to do so may result in a delay of services.

2. The student will notify Disability Services Staff at least 24 hours in advance of a class, if the student is unable to attend the class for which an interpreter has been scheduled. The student will notify Disability Services Staff email at accommodations@xsdvoip.com.

3. If unforeseen circumstances make it impossible to give the 24-hour notification, the student will still notify Disability Services Staff of the absence, as soon as possible. If no advance notification is given, the student understands that the interpreter and/or note taker will wait 15 minutes for them to arrive for the class. If the student does not arrive within 15 minutes, the interpreter and/or note taker will leave and report to Disability Services Staff.

4. In an emergency situation when no advance notification can be given, the student will notify Disability Services Staff via email accommodations@xsdvoip.com of the absence within 24 hours after the absence. If no notification is provided by the student for an absence, the absence will be considered an Absence Without Notification.

5. Interpreters and/or note takers will be assigned by Disability Services Staff based on availability. Requests made for specific interpreters will not be honored.

6. The student is required to use the online form to request interpreting and/or note taking services for non-classroom activities, such as appointments at the math and writing labs, tutoring, special programs, etc. The form must be submitted 5 business days in advance of the activity. The same notification of non-attendance is required for such an event, as listed above, for a class.

7. Disability Services Staff cannot guarantee any request for interpreters) if the request is submitted less than one weeks’ notice.

8. After two Absences Without Notification within a semester, interpreter and/or note taker services will be suspended. To have services reinstated, the student must meet with the Coordinator of Disability Services.

9. The student is required to notify the Disability Services Staff within 24 hours when dropping any class.

1. Every effort will be made to provide sign language interpreters for students who: request the service, have provided documentation, and engaged in the interactive process (attended meetings, returned calls, answered emails, etc.) with Disability Services Staff.

2. The student is required to give one-month notice prior to the beginning of the semester for interpreter services for courses.

3. The student is required to give and at least five business days’ notice for services for appointments, programs, or special events outside the classroom, such as advising, tutoring, math and writing labs, workshops, and special events. Disability Services Staff cannot guarantee the service if the request is not made within this timeframe.

4. In the event an interpreter is not available, Disability Services Staff will consult with the student to offer alternate, short-term accommodations.

5. If the interpreter does not arrive within 15 minutes of the start of a class or activity, the student should notify Disability Services Staff immediately at accommodations@xsdvoip.com or in person at the Disability Services office. Once notified, Disability Services Staff will make every effort to rectify the situation. In the event an interpreter is not available, Disability Services Staff will consult with the student to offer alternate short-term accommodations.

6.Complaints concerning interpreting services should be submitted to Disability Services Staff via email at accommodations@xsdvoip.com or in person at the Disability Services office.

Student Responsibilities:

1. Class schedules must be finalized and submitted to the Disability Services Staff no later than one calendar month prior to the start of classes. Failure to do so may result in a delay of services.

2. The student will notify Disability Services Staff at least 24 hours in advance of a class if unable to attend. The student will notify Disability Services Staff via email at accommodations@xsdvoip.com.

3. If unforeseen circumstances make it impossible to give the 24-hour notification, the student will still notify Disability Services Staff of the absence. If no advance notification is given, the student understands that the onsite or remote CART will wait 15 minutes for them to arrive for the class. If the student does not arrive within 15 minutes, the onsite or remote CART will leave and it will be reported to Disability Services.

4. In an emergency situation when no advance notification can be given, the student will notify Disability Services Staff (via email accommodations@xsdvoip.com) of the absence within 24 hours after it occurs. If no notification is provided by the student for an absence, the absence will be considered an Absence Without Notification.

5. Onsite or remote CART will be assigned by Disability Services Staff based on availability. No guarantee of a preferred onsite or remote CART will be honored.

6. The student will use the online form provided (click here) to request onsite or remote CART services for non-classroom activities such as appointments at the math and writing labs, tutoring, special programs, etc. and submit the form 5 business days in advance of the activity. The same notification of non-attendance is required for such an event as listed above for a class.

7. Disability Services Staff cannot guarantee any request for onsite or remote CART if the request is submitted less than 5 business days’ notice.

8. After two Absences Without Notification within a semester, onsite or remote CART services will be suspended. To have services reinstated, the student must meet with The Coordinator of Accessibility Services.

9. The student will notify the Disability Services Staff within 24 hours when dropping any class.

1. The college does not provide personal devices, such as wheelchairs; individually prescribed devices, such as hearing aids; laptop computers or services of a personal nature including, but not limited to assistance in eating, toileting, dressing, or walking. Should these devices or services be required, it is the student’s responsibility to provide for their own assistance.

2. Disability Services does have a limited inventory of assistive technology for demonstration purposes. At any time during the semester, a student can request a device demonstration to see if a device may be appropriate for the student’s personal purchase. Devices available for demonstration include those for:

• Computer access
• Vision aids
• Hearing amplification
• Organization
• Reading and Notetaking

3. Students may request a device loan for up to one semester. Device loaners are based on which device availability and approved accommodation plan. Students requesting a device loan must submit their request in writing to accommodations@xsdvoip.com. After the initial request, Disability Services Staff will contact the student within two business days to discuss the device loan request.

4. In the event a loan request is approved, the student will be given a loan agreement form which states:

• Name and model of equipment that has been loaned.
• Time period for loan.
• The student is responsible for returning all components at the end of the semester and use it for my educational program at Ocean County College. The equipment will be returned in good working condition with only normal wear and tear.

5. Anytime during the semester the equipment fails to work, is damaged, lost or stolen, the student will immediately notify Disability Services Staff in person or via email at accommodations@xsdvoip.com.

6. If the student does not return the equipment by the end of the semester or the date indicated on the loan agreement, or it is not in working order, a charge for the device, as solely determined by Disability Services Staff, will be entered on the student account and the student will be responsible for payment in full.

7. The student agrees to follow all applicable intellectual property law that relates to the use of the device, including, but not limited to agreeing not to illegally copy or distribute any software loaned through the Disability Services Staff. Upon completion of the loan period, if a software license has been loaded on a personal computer, the student will uninstall it.

8. In the case of theft, the student will not be held responsible as long as they immediately report the incident to the police and provide a copy of the police report to Disability Services Staff.

1. The college does not provide personal devices, such as wheelchairs; individually prescribed devices, such as hearing aids; or services of a personal nature including assistance in eating, toileting, dressing, or walking. Should these services be required, it is the student’s responsibility to provide for their own assistance.

2. The student and the personal attendant must meet with Disability Services Staff to discuss the nature of services that are provided to the student and college policies including behavior in the classroom and conduct.

1. Course waivers and substitutions will be processed through the Waiver of Courses Policy #5160.

2. Students registered with the Disability Services office can seek guidance from Disability Services about the policy.

1. Students with disabilities have the right to file a grievance concerning any allegation of failure to comply with laws, regulations and procedures set forth by with Section 504 of the Rehabilitation Act of 1973, Section 508 of the Rehabilitation Act of 1998, and with the Americans with Disabilities Acts, as Amended in 2008.

2. Grievances shall be processed through the official grievance policy, #5230, for the college, which is available in the college website.

3. Although students are encouraged to attempt to resolve complaints pertaining to disabilities by using the Ocean County College Grievance Procedures, they have the right to file a complaint directly with the S. Department of Education, Office for Civil Rights (OCR), Enforcement Office, 32 Old Slip, 26th Floor, New York, NY 10005-2500 or the New Jersey Office of the Attorney General, Division of Civil Rights.